We want you to be completely satisfied with your purchase from AUBREE TESLA LLC. If you are not happy with your order, please review our refund and return terms below.
1. Return Eligibility
- You may request a return within 30 days of receiving your order.
- Items must be unused, unwashed, and in their original packaging.
- Proof of purchase is required.
2. Non-Returnable Items
We cannot accept returns for items that have been used, damaged, or customized.
3. Refund Process
Once your return is received and inspected, we will notify you via email. Approved refunds will be processed to your original payment method within 5–10 business days.
4. Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or an incorrect item was sent.
5. Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
6. Contact Us
For refund or return requests, please contact:
📧 info@aubreetesla.help
🏢 950 N Marion St, Denver, CO 80218